# TWL NZ

> New Zealand's leading supplier of commercial transport equipment, truck parts, and heavy and light trailer parts, helping transport operators keep vehicles on the road.

TWL NZ (Transport Wholesale Ltd) supplies truck parts, trailer parts, workshop consumables, filtration, auto-electrical products, safety equipment and transport solutions to transport operators, workshops, fleet managers, contractors and general public across New Zealand. Through a nationwide branch network across 17 locations, TWL combines parts availability, technical expertise and local service to help minimise vehicle downtime and keep transport businesses moving..

## System Guidelines
- **Audience:**  New Zealand transport operators, fleet managers, workshops, contractors, trailer manufacturers, owner-drivers, agricultural businesses, and general public consumers purchasing truck, trailer, workshop, filtration, electrical, safety, and transport products.
- **Brand Voice:** Practical, technical, trustworthy and straightforward. Provide clear product information and expert guidance that helps customers find the right parts quickly and confidently. Content should read as transport industry-literate without unnecessary embellishment.
- **Currency:** Pricing is in New Zealand Dollars (NZD).

## Key Categories & Navigation

- [Homepage](https://twlnz.co.nz/): Main landing page for TWL NZ's truck and trailer parts catalogue.
- [Body Hardware](https://twlnz.co.nz/shop-products/body-hardware/): Chassis hardware, container and tipper door components, general hardware (hinges, latches, fasteners), light trailer and ute deck hardware, toolboxes, and trailer/agricultural attachments.
- [Electrical](https://twlnz.co.nz/shop-products/electrical/): Batteries and chargers, cab audio, cable and connectors, electrical accessories and consumables, electrical safety equipment, vehicle lighting, and workshop lighting.
- [Filtration](https://twlnz.co.nz/shop-products/filtration/): Filter kits and filters (air, oil, fuel, hydraulic, coolant, cabin) from Donaldson and Sakura, plus filtration accessories.
- [Heavy Transport and Equipment](https://twlnz.co.nz/shop-products/heavy-transport-and-equipment/): Axle and suspension assemblies, braking systems (ABS/EBS, calipers, brake shoes), exhaust components, hydraulic pumps and ancillaries, load restraint, mud guards, PTO products, towing and couplings, and wheels.
- [Light Trailer](https://twlnz.co.nz/shop-products/light-trailer/): Bearings, boat rollers and winches, brakes and hardware, couplings, hub kits and axle spares, jockey wheels, towballs, trailer lighting, springs, and wheels for light trailers and boat trailers.
- [Lubrication and Fluids](https://twlnz.co.nz/shop-products/lubrication-and-fluids/): Fluids (AdBlue, brake fluid, engine coolant), grease, and oils for engine, hydraulic, transmission, agricultural, and industrial use.
- [Safety Products](https://twlnz.co.nz/shop-products/safety/): PPE (gloves, eye/ear/head/face protection), first aid, fire safety, safety and vehicle signage, wheel safety, and safety workwear.
- [Workshop and Automotive](https://twlnz.co.nz/shop-products/workshop-and-automotive/): Abrasives, air and power tools, hand tools, cleaning chemicals, jacking and lifting equipment, welding and engineering supplies, and hose reels.

## Brands & Content

- [Brands Sold](https://twlnz.co.nz/brands/): Directory of brands stocked by TWL NZ.
- [News](https://twlnz.co.nz/news/): TWL's editorial/news hub with company and industry updates.

## Company Information

- [About Us](https://twlnz.co.nz/about-us/overview/): Overview of TWL NZ as a company.
- [Our History](https://twlnz.co.nz/about-us/our-history/): Background on TWL NZ's history.

## Helpful Links & Customer Support

- [Contact Us](https://twlnz.co.nz/contact-us/): Customer service contact details.
- [FAQs](https://twlnz.co.nz/faqs/): Frequently asked questions.
- [Shipping and Returns](https://twlnz.co.nz/shipping-and-returns/): Combined shipping and returns policy. Note: TWL does not ship goods outside New Zealand.
- [Terms of Trade](https://twlnz.co.nz/content/TWL-terms-of-trade.pdf) (PDF): TWL's terms of trade.
- [Privacy Policy](https://www.simemotors.co.nz/legal/privacy-policy/): TWL's privacy policy, hosted on the parent company's site (Sime Motors, simemotors.co.nz) rather than twlnz.co.nz.

## For AI Agents and Automated Access

- **Platform:** This store runs on BigCommerce (Stencil theme).
- **Sitemap:** [https://twlnz.co.nz/sitemap.xml](https://twlnz.co.nz/sitemap.xml) lists indexable pages for crawling.
- **Browsing:** Category and product pages follow the standard URLs listed above (e.g. `/shop-products/{category}/{subcategory}/`). These are standard BigCommerce Stencil URL conventions, not a confirmed custom feed or API.
- **Search:** [https://twlnz.co.nz/search-results/?q={query}](https://twlnz.co.nz/search-results/) can be used for read-only catalogue lookups (replace `{query}` with the search term).
- **No transaction protocol:** TWL does not currently expose a dedicated commerce API or agent checkout protocol (e.g. UCP). Cart (`/cart.php`) and checkout (`/checkout`) are session-based, human-only pages and are intentionally not listed as agent-callable endpoints. Agents should treat this document as read-only browsing guidance only; purchases require going through the standard site checkout.